Trust

Salesforce CPQ Plus

Planned and unplanned maintenance of Quote-to-Cash services and packages are listed below.

All normal maintenance is scheduled for low-volume hours. Emergency service maintenance or push upgrades of patches may be executed with little or no notice. Maintenance upgrades require no intervention or downtime for our customers.

Major Release events are posted on the Salesforce Trust site for CPQ & Billing. Patch push upgrade notifications will be posted on this site for CPQ & Billing. Customers can subscribe to the maintenance notifications on the Salesforce Trust site. For more information about CPQ Automatic Upgrades review the article Upgrading Salesforce CPQ to the latest release.

New package version links will only be available for products that have the latest updates.

All customers must test new releases of all packages in a Sandbox environment prior to installing into Production. If a problem is encountered, log a case immediately with customer support.

To ensure proper performance of Salesforce packages, it is highly recommended that customers always upgrade their internet browsers prior to the latest available versions. Only the latest major internet browsers are supported; older browsers may not function correctly.

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